URBIXX Hauling & Supply – Privacy Policy

URBIXX values your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect:

Personal Information: name, phone number, email, and address

Service Information: pickup/drop-off locations, item descriptions, and order details

Technical Data: IP address, device info, browser type, and usage data when you visit our site or app

2. How We Use Your Information

We use your data to:

Process bookings and manage services

Communicate order updates and confirmations

Improve our website and services

Send SMS or email notifications (for order and delivery updates)

Comply with legal and safety requirements

3. Sharing of Information

We do not sell or rent your information.
We may share limited information with:

Service providers (e.g., drivers, logistics partners) to fulfill your order

Law enforcement when required by law

IT or payment processors under confidentiality agreements

4. Data Security

We use secure servers and encryption to protect your data.
While we take reasonable precautions, no system is 100% secure, and users share data at their own risk.

5. Cookies

Our website may use cookies to improve user experience and track analytics.
You can disable cookies through your browser settings.

6. Data Retention

We keep personal data as long as necessary for business, legal, or tax purposes.
You can request deletion of your data at any time.

7. Your Rights

You may:

Request access to your data

Request correction or deletion

Opt out of promotional messages anytime

To make a privacy request, contact us at privacy@urbixx.com
.

8. Updates to Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the “Effective Date” above.

Children’s Online Privacy

The Sites are not directed at, or intended for, children under the age of 13. We do not knowingly collect PII on the Sites directly from children. If we become aware that a child has disclosed PII to us without consent from a parent or guardian, we will delete such PII.

 

Social Media Features

Our Sites include social media features that may collect some PII. Social media features are hosted by a third party or hosted directly on our Sites. Interactions with these features are governed by the privacy policy of the third party providing the feature.

Blogs

The Sites offer publicly accessible blogs or community forums. Information provided may be indefinitely read, collected, and used by others. To request removal of your PII from our blogs or community forums, contact privacy@urbixxhauling.com. Note, we will provide the reasoning and rationale if we are unable to remove your PII.